---
title: Checkout and Payment | MOS Net Order List of FAQ
description: Checkout and Payment
---

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- [Net Order TOP](https://netorder.mos.co.jp/)

[Net Order TOP](https://netorder.mos.co.jp/)

 Net Order FAQ

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1. [MOS Net Order List of FAQ](https://faq.mos.jp/en)
2. [Checkout and Payment](https://faq.mos.jp/en/checkout-and-payment)

# Checkout and Payment

- [Can I use points from other reward programs with Mos Points?](https://faq.mos.jp/en/https/faq.mos.jp/en/can-i-use-points-from-other-reward-programs-with-mos-points)
- [When I try to order using a Mos Card, I am unable to do so because of the following error: "The Mos Card you have designated has been added by another customer."](https://faq.mos.jp/en/https/faq.mos.jp/en/when-i-try-to-order-using-a-mos-card-i-am-unable-to-do-so-because-of-the-following-error-the-mos-card-you-have-designated-has-been-added-b-1748279185334)
- [Can I pay for a mobile order with cash?](https://faq.mos.jp/en/https/faq.mos.jp/en/can-i-pay-for-a-mobile-order-with-cash)
- [I cannot use a Mos Card to pay for my order.](https://faq.mos.jp/en/https/faq.mos.jp/en/i-cannot-use-a-mos-card-to-pay-for-my-order)
- [Can I use digital coupons found in the official app and elsewhere?](https://faq.mos.jp/en/https/faq.mos.jp/en/can-i-use-digital-coupons-found-in-the-official-app-and-elsewhere)
- [What is Apple Pay?](https://faq.mos.jp/en/https/faq.mos.jp/en/what-is-apple-pay)
- [When I try to pay using an electronic payment method I get an error similar to the following: "Your browser is not currently supported."](https://faq.mos.jp/en/https/faq.mos.jp/en/when-i-try-to-pay-using-an-electronic-payment-method-i-get-an-error-similar-to-the-following-your-browser-is-not-currently-supported)
- [What payment methods do you accept for mobile orders?](https://faq.mos.jp/en/https/faq.mos.jp/en/what-payment-methods-do-you-accept-for-mobile-orders)
- [I do not know how to add funds to a Mos Card.](https://faq.mos.jp/en/https/faq.mos.jp/en/i-do-not-know-how-to-add-funds-to-a-mos-card)
- [I received an email saying that my credit card was charged for my order, even though I was unable to complete my order because of an error.](https://faq.mos.jp/en/https/faq.mos.jp/en/i-received-an-email-saying-that-my-credit-card-was-charged-for-my-order-even-though-i-was-unable-to-complete-my-order-because-of-an-error)
- [I was asked to authenticate myself when paying by credit card.](https://faq.mos.jp/en/https/faq.mos.jp/en/i-was-asked-to-authenticate-myself-when-paying-by-credit-card)
- [Can I pay for mobile orders with a QR code?](https://faq.mos.jp/en/https/faq.mos.jp/en/can-i-pay-for-mobile-orders-with-a-qr-code)
- [I want to order products and pay for them separately.](https://faq.mos.jp/en/https/faq.mos.jp/en/i-want-to-order-products-and-pay-for-them-separately)
- [I paid for my order online, but I want to change the payment method.](https://faq.mos.jp/en/https/faq.mos.jp/en/i-paid-for-my-order-online-but-i-want-to-change-the-payment-method-1)
- [How can I find out the credit card brands I can use contactless payment with?](https://faq.mos.jp/en/https/faq.mos.jp/en/how-can-i-find-out-the-credit-card-brands-i-can-use-contactless-payment-with)
- [I paid for a mobile order using a credit card, but I want to pay for the order with cash instead.](https://faq.mos.jp/en/https/faq.mos.jp/en/i-paid-for-a-mobile-order-using-a-credit-card-but-i-want-to-pay-for-the-order-with-cash-instead)
- [Can I use a Mos Card?](https://faq.mos.jp/en/https/faq.mos.jp/en/can-i-use-a-mos-card)
- [Can you issue a receipt with a recipient's name on it?](https://faq.mos.jp/en/https/faq.mos.jp/en/can-you-issue-a-receipt-with-a-recipients-name-on-it)
- [Do receipts correspond to simplified qualified invoices?](https://faq.mos.jp/en/https/faq.mos.jp/en/do-receipts-correspond-to-simplified-qualified-invoices)
- [Can I use Mos Points?](https://faq.mos.jp/en/https/faq.mos.jp/en/can-i-use-mos-points)
- [Which credit cards can be used with Apple Pay?](https://faq.mos.jp/en/https/faq.mos.jp/en/which-credit-cards-can-be-used-with-apple-pay)
- [I found a payment for a purchase I do not recall making.](https://faq.mos.jp/en/https/faq.mos.jp/en/i-found-a-payment-for-a-purchase-i-do-not-recall-making)
- [Can I use shareholder vouchers or other gift certificates?](https://faq.mos.jp/en/https/faq.mos.jp/en/can-i-use-shareholder-vouchers-or-other-gift-certificates)
- [Which credit cards do you accept?](https://faq.mos.jp/en/https/faq.mos.jp/en/which-credit-cards-do-you-accept)
- [I want to know how to confirm that my payment has been completed.](https://faq.mos.jp/en/https/faq.mos.jp/en/i-want-to-know-how-to-confirm-that-my-payment-has-been-completed)
- [Does the Mos Net Order website comply with the obligation that all displayed product prices must include consumption tax, which went into effect starting Thursday, April 1, 2021?](https://faq.mos.jp/en/https/faq.mos.jp/en/does-the-mos-net-order-website-comply-with-the-obligation-that-all-displayed-product-prices-must-include-consumption-tax-which-went-into-e-1748285666015)
- [I paid for a mobile order using Apple Pay, but I want to pay for the order with cash instead.](https://faq.mos.jp/en/https/faq.mos.jp/en/i-paid-for-a-mobile-order-using-apple-pay-but-i-want-to-pay-for-the-order-with-cash-instead)
- [When I try registering a Mos Card, I get the following error: "Please try entering the correct Mos Card information again at a later time."](https://faq.mos.jp/en/https/faq.mos.jp/en/when-i-try-registering-a-mos-card-i-get-the-following-error-please-try-entering-the-correct-mos-card-information-again-at-a-later-time)
- [Can I use a debit card?](https://faq.mos.jp/en/https/faq.mos.jp/en/can-i-use-a-debit-card)
- [Can I choose to pay in installments when using a credit card.](https://faq.mos.jp/en/https/faq.mos.jp/en/can-i-choose-to-pay-in-installments-when-using-a-credit-card)
- [Is there any way to save my credit card information?](https://faq.mos.jp/en/https/faq.mos.jp/en/is-there-any-way-to-save-my-credit-card-information)
- [I want to pay for my order when I pick it up at the store using a Mos Card.](https://faq.mos.jp/en/https/faq.mos.jp/en/i-want-to-pay-for-my-order-when-i-pick-it-up-at-the-store-using-a-mos-card)
- [Can I use a credit card?](https://faq.mos.jp/en/https/faq.mos.jp/en/can-i-use-a-credit-card)

See less ▼

- [Most Viewed Questions](https://faq.mos.jp/en/most-viewed-questions)
- [Checkout and Payment](https://faq.mos.jp/en/checkout-and-payment)
- [Ordering](https://faq.mos.jp/en/ordering#main-content)

    - [Order History](https://faq.mos.jp/en/ordering#order-history)
    - [Ordering](https://faq.mos.jp/en/ordering#ordering)
    - [Available Menu Items](https://faq.mos.jp/en/ordering#available-menu-items)
- [Delivery Service](https://faq.mos.jp/en/delivery-service#main-content)

    - [Delivery Fee](https://faq.mos.jp/en/delivery-service#delivery-fee)
    - [Delivery Hours](https://faq.mos.jp/en/delivery-service#delivery-hours)
    - [Delivery Service Issues](https://faq.mos.jp/en/delivery-service#delivery-service-issues)
    - [Delivery Areas](https://faq.mos.jp/en/delivery-service#delivery-areas)
- [Member Sign-up/Updating Account Information/Cancelling Account](https://faq.mos.jp/en/member-sign-up-updating-account-information-cancelling-account#main-content)

    - [Member Sign-up](https://faq.mos.jp/en/member-sign-up-updating-account-information-cancelling-account#member-sign-up)
    - [Changing Email Address](https://faq.mos.jp/en/member-sign-up-updating-account-information-cancelling-account#changing-email-address)
    - [Cancelling Account](https://faq.mos.jp/en/member-sign-up-updating-account-information-cancelling-account#cancelling-account)
    - [Changing Password](https://faq.mos.jp/en/member-sign-up-updating-account-information-cancelling-account#changing-password)
- [d Points](https://faq.mos.jp/en/d-points)
- [Special Reservation Ordering](https://faq.mos.jp/en/special-reservation-ordering)
- [Using Mos Net Order](https://faq.mos.jp/en/using-mos-net-order)
- [Products](https://faq.mos.jp/en/products#main-content)

    - [Calorie and Allergen Information](https://faq.mos.jp/en/products#calorie-and-allergen-information)
    - [Returns](https://faq.mos.jp/en/products#returns)
    - [Product Information](https://faq.mos.jp/en/products#product-information)
- [Features for Members](https://faq.mos.jp/en/features-for-members#main-content)

    - [Mos Net Order Members-only Emails](https://faq.mos.jp/en/features-for-members#mos-net-order-members-only-emails)
    - [Using Coupons](https://faq.mos.jp/en/features-for-members#using-coupons)
    - [Mos cards](https://faq.mos.jp/en/features-for-members#mos-cards)
- [Services Besides Mos Net Order](https://faq.mos.jp/en/services-besides-mos-net-order#main-content)

    - [Stores](https://faq.mos.jp/en/services-besides-mos-net-order#stores)
    - [Campaigns](https://faq.mos.jp/en/services-besides-mos-net-order#campaigns)
    - [App](https://faq.mos.jp/en/services-besides-mos-net-order#app)
- [Food Safety](https://faq.mos.jp/en/food-safety)

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