---
title: Features for Members | MOS Net Order List of FAQ
description: Features for Members
---

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- [日本語](https://faq.mos.jp/会員向け機能について)

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- - [English](https://faq.mos.jp/en/features-for-members)
    - [日本語](https://faq.mos.jp/会員向け機能について)

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- [Net Order TOP](https://netorder.mos.co.jp/)

[Net Order TOP](https://netorder.mos.co.jp/)

 Net Order FAQ

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1. [MOS Net Order List of FAQ](https://faq.mos.jp/en)
2. [Features for Members](https://faq.mos.jp/en/features-for-members)

# Features for Members

## Mos Net Order Members-only Emails

- [What is in the Mos Net Order members-only emails?](https://faq.mos.jp/en/https/faq.mos.jp/en/what-is-in-the-mos-net-order-members-only-emails)
- [I want to unsubscribe from the members-only emails.](https://faq.mos.jp/en/https/faq.mos.jp/en/i-want-to-unsubscribe-from-the-members-only-emails)
- [I want to sign up to receive Mos Net Order members-only emails.](https://faq.mos.jp/en/https/faq.mos.jp/en/i-want-to-sign-up-to-receive-mos-net-order-members-only-emails)
- [How do I stop receiving Mos Net Order members-only emails?](https://faq.mos.jp/en/https/faq.mos.jp/en/how-do-i-stop-receiving-mos-net-order-members-only-emails)
- [Mos Net Order members-only emails do not display correctly.](https://faq.mos.jp/en/https/faq.mos.jp/en/mos-net-order-members-only-emails-do-not-display-correctly)

## Using Coupons

- [How can I obtain coupons for use with Mos Net Order?](https://faq.mos.jp/en/https/faq.mos.jp/en/how-can-i-obtain-coupons-for-use-with-mos-net-order)
- [How do I remove or change a coupon I selected?](https://faq.mos.jp/en/https/faq.mos.jp/en/how-do-i-remove-or-change-a-coupon-i-selected)
- [Can I use coupons on multiple devices for a single order?](https://faq.mos.jp/en/https/faq.mos.jp/en/can-i-use-coupons-on-multiple-devices-for-a-single-order)
- [Can I use store coupons?](https://faq.mos.jp/en/https/faq.mos.jp/en/can-i-use-store-coupons)
- [I have a coupon number but do not know how to claim it.](https://faq.mos.jp/en/https/faq.mos.jp/en/i-have-a-coupon-number-but-do-not-know-how-to-claim-it)
- [How do I use a coupon that I have already claimed?](https://faq.mos.jp/en/https/faq.mos.jp/en/how-do-i-use-a-coupon-that-i-have-already-claimed)

See less ▼

## Mos cards

- [Will I be contacted when my Mos Card expires?](https://faq.mos.jp/en/https/faq.mos.jp/en/will-i-be-contacted-when-my-mos-card-expires)
- [How many years is a Mos Card valid for?](https://faq.mos.jp/en/https/faq.mos.jp/en/how-many-years-is-a-mos-card-valid-for)
- [I lost my plastic Mos Card.](https://faq.mos.jp/en/https/faq.mos.jp/en/i-lost-my-plastic-mos-card)
- [Can you refund the amount I charged to my Mos Card?](https://faq.mos.jp/en/https/faq.mos.jp/en/can-you-refund-the-amount-i-charged-to-my-mos-card)

- [Most Viewed Questions](https://faq.mos.jp/en/most-viewed-questions)
- [Checkout and Payment](https://faq.mos.jp/en/checkout-and-payment)
- [Ordering](https://faq.mos.jp/en/ordering#main-content)

    - [Order History](https://faq.mos.jp/en/ordering#order-history)
    - [Ordering](https://faq.mos.jp/en/ordering#ordering)
    - [Available Menu Items](https://faq.mos.jp/en/ordering#available-menu-items)
- [Delivery Service](https://faq.mos.jp/en/delivery-service#main-content)

    - [Delivery Fee](https://faq.mos.jp/en/delivery-service#delivery-fee)
    - [Delivery Hours](https://faq.mos.jp/en/delivery-service#delivery-hours)
    - [Delivery Service Issues](https://faq.mos.jp/en/delivery-service#delivery-service-issues)
    - [Delivery Areas](https://faq.mos.jp/en/delivery-service#delivery-areas)
- [Member Sign-up/Updating Account Information/Cancelling Account](https://faq.mos.jp/en/member-sign-up-updating-account-information-cancelling-account#main-content)

    - [Member Sign-up](https://faq.mos.jp/en/member-sign-up-updating-account-information-cancelling-account#member-sign-up)
    - [Changing Email Address](https://faq.mos.jp/en/member-sign-up-updating-account-information-cancelling-account#changing-email-address)
    - [Cancelling Account](https://faq.mos.jp/en/member-sign-up-updating-account-information-cancelling-account#cancelling-account)
    - [Changing Password](https://faq.mos.jp/en/member-sign-up-updating-account-information-cancelling-account#changing-password)
- [d Points](https://faq.mos.jp/en/d-points)
- [Special Reservation Ordering](https://faq.mos.jp/en/special-reservation-ordering)
- [Using Mos Net Order](https://faq.mos.jp/en/using-mos-net-order)
- [Products](https://faq.mos.jp/en/products#main-content)

    - [Calorie and Allergen Information](https://faq.mos.jp/en/products#calorie-and-allergen-information)
    - [Returns](https://faq.mos.jp/en/products#returns)
    - [Product Information](https://faq.mos.jp/en/products#product-information)
- [Features for Members](https://faq.mos.jp/en/features-for-members#main-content)

    - [Mos Net Order Members-only Emails](https://faq.mos.jp/en/features-for-members#mos-net-order-members-only-emails)
    - [Using Coupons](https://faq.mos.jp/en/features-for-members#using-coupons)
    - [Mos cards](https://faq.mos.jp/en/features-for-members#mos-cards)
- [Services Besides Mos Net Order](https://faq.mos.jp/en/services-besides-mos-net-order#main-content)

    - [Stores](https://faq.mos.jp/en/services-besides-mos-net-order#stores)
    - [Campaigns](https://faq.mos.jp/en/services-besides-mos-net-order#campaigns)
    - [App](https://faq.mos.jp/en/services-besides-mos-net-order#app)
- [Food Safety](https://faq.mos.jp/en/food-safety)

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