d Points

• I cancelled my order, but the d Points I used have not been refunded.
• Awarded points have not been reflected on my d Point card.
• How do I register d Points with Mos Net Order?
• Instead of my d Point balance, the following message is shown: "There was an error querying your d Point card. Please wait and try again later." What should I do?
• Instead of my d Point balance, the following message is shown: "Due to system maintenance, your d Point card is currently unavailable for use. Please see the d Point Club website for further details."
• I placed an order without adding my d Point card on the Mos Net Order website. Will I be awarded points if I add my card after I placed the order?
• Instead of my d Point balance, the following message is shown: "Your d Point card is currently unavailable. Please see the d Point Club website for further details." What should I do?
• Will I be awarded points if I use a discount coupon?
• I want to know more about d Points.
• How many points will I be awarded per purchase?
• I added a d Point card to my account in the past, but my awarded points are not reflected on the d Point card.
• I placed an order using d Points. Can I change the number of points I used?
• I have not yet completed the d Point user sign-up process on the d Point Club website. Can I still use d Points?
• How many yen is 1 d Point worth?
• Why is the d Point balance printed on the receipt I received from the store different from the actual balance?
• Will I be given d Points if I pay for an order using a JF Gourmet Card?