- MOS Net Order List of FAQ
- Member Sign-up/Updating Account Information/Cancelling Account
- Changing Email Address
I have not received the email to change my email address.
Please check whether the email address you entered is correct.
If it is, please check to see if your email service's junk mail or other filters are active. If they are, please configure them to allow email sent from the "mos.jp" domain. Please note that it may take time for the email to arrive depending on how busy the Internet is. If the email does not arrive in 2 to 3 hours, please contact Customer Support.
Please note that the English translation of this content is based on a simplified translation. Some expressions may contain errors. Thank you for your understanding.